Why our customers use us
We are a leading supplier of test and measurement equipment to the global cellular industry, Flair supplies cables to our specification. All quotes, orders and technical queries are dealt with in a very professional manner, orders are delivered on the date we request them unless there is an unavoidable problem in which case Flair always contacts us. Flair is a very friendly family run business which Smith Myers has used for many years.
Chris Amos, Smith Myers Communications Ltd
Chris Amos, Smith Myers Communications Ltd
We have been using Flair for several years and we have built up a very good working relationship communications with Flair are always prompt, courteous and helpful. Due to the nature of our products (High End Audio), reliability is paramount both for our company reputation but also because we export worldwide and the practicalities of returning faulty products can be both costly and undermine business relationships.
Flair have always been very careful to supply the best quality components and discuss production specifications and alternative engineering solutions with us.
Flair is a very flexible company that is prepared to go the extra mile to deliver exactly what the client requires and come up with design solutions to overcome cabling difficulties. The customer support and response is exemplary, something that is refreshing to find nowadays.
Matthew Bartlett, Chord Electronics Ltd
Flair have always been very careful to supply the best quality components and discuss production specifications and alternative engineering solutions with us.
Flair is a very flexible company that is prepared to go the extra mile to deliver exactly what the client requires and come up with design solutions to overcome cabling difficulties. The customer support and response is exemplary, something that is refreshing to find nowadays.
Matthew Bartlett, Chord Electronics Ltd
Flair produce bespoke heavy duty cables for us and in the world of industrial ink jet print engines fast turnaround is vital. As a supplier Flair are absolutely great, not only is their attention to detail first class but they also turnaround orders at very short notice.
Due to the nature of our business we cannot always keep stock or plan more than a few weeks in advance and inevitably this puts our suppliers under pressure to enable us to meet our own customer's needs. With Flair I am always met with a ‘can do' attitude.
Steve Childs, Hijet Ltd
Due to the nature of our business we cannot always keep stock or plan more than a few weeks in advance and inevitably this puts our suppliers under pressure to enable us to meet our own customer's needs. With Flair I am always met with a ‘can do' attitude.
Steve Childs, Hijet Ltd
Flair are very professional from initial concept design to final delivery. Flair were by far the most professional, responsive and competitive of the six companies we originally contacted. Cost is an important factor but service is even more important.
My dealings have mainly been with Paul at director level and he goes further than any other supplier we have to ensure we are happy with product and service, we are updated constantly from concept to delivery, he even offered to personally deliver some cable assemblies to site.
I don't know many companies who will go this far these days. I would have no problems recommending Flair Electronics to anyone, if they can do the job they will and very professionally.
David Rands, Director, Logon Computing Ltd
My dealings have mainly been with Paul at director level and he goes further than any other supplier we have to ensure we are happy with product and service, we are updated constantly from concept to delivery, he even offered to personally deliver some cable assemblies to site.
I don't know many companies who will go this far these days. I would have no problems recommending Flair Electronics to anyone, if they can do the job they will and very professionally.
David Rands, Director, Logon Computing Ltd
Interface Technologies Europe has been dealing with Flair for 5 years and they produce cables to drawings and schedules for volume and small batch for us.
Flair's service is good and personable. Problems always arise when manufacturing cables, and these problems are always dealt with in an amicable and professional way. Respect between Supplier and Customer is paramount for a successful relationship, and I believe we have that.
Flair did come up with an idea for improving the design of a specific cable assembly about 4 years ago, this was helpful and the cable is still being manufactured that way now, I have always been impressed with the technical knowledge of Flair's various Production Managers.
Philip Pryke, Operations Director, Interface Technologies Europe Ltd
Flair's service is good and personable. Problems always arise when manufacturing cables, and these problems are always dealt with in an amicable and professional way. Respect between Supplier and Customer is paramount for a successful relationship, and I believe we have that.
Flair did come up with an idea for improving the design of a specific cable assembly about 4 years ago, this was helpful and the cable is still being manufactured that way now, I have always been impressed with the technical knowledge of Flair's various Production Managers.
Philip Pryke, Operations Director, Interface Technologies Europe Ltd
We have dealt with Flair for over 7 years and have built up a good partnership. We operate a delivery schedule forecast that is sent on a weekly basis and from that Flair plan their production for weekly loom assembly deliveries. This has worked extremely well and helps Eurotherm keep its inventory under control with Flair's ability to plan raw material and production well in advance of our requirements.
We worked together to resolve a component supply issue and between us we had the experience and knowledge of the industry to resolve the problem of resourcing without any undue problems for our production.
Colin Woodman, Senior Buyer, Eurotherm Ltd
We worked together to resolve a component supply issue and between us we had the experience and knowledge of the industry to resolve the problem of resourcing without any undue problems for our production.
Colin Woodman, Senior Buyer, Eurotherm Ltd
Flair has been working with Lincad for close on a decade supplying the majority of our cable assemblies. These are generally bespoke ribbon cable parts manufactured to drawings but Flair is a reliable connector piece part supplier as well as a sub assembly manufacturer.
Quantities required vary greatly from 10's to 1000's per order and it has been very helpful that even low quantity batches are manufactured quickly and to a high level of quality. No orders are treated as unimportant.
Both quality and level of service have been exemplary. In the event of quality issues the response has been rapid and positive with both Paul and Terry available to address any concerns quickly and efficiently. The service has been professional and friendly.
Mike Hendey, Hardware Design Engineer, Lincad Ltd.
Quantities required vary greatly from 10's to 1000's per order and it has been very helpful that even low quantity batches are manufactured quickly and to a high level of quality. No orders are treated as unimportant.
Both quality and level of service have been exemplary. In the event of quality issues the response has been rapid and positive with both Paul and Terry available to address any concerns quickly and efficiently. The service has been professional and friendly.
Mike Hendey, Hardware Design Engineer, Lincad Ltd.
